Total Accident Management
Total Accident Management - bespoke solutions for the
fleet and insurance markets.
Total Accident Management Ltd is the repair and claims management
subsidiary of Helphire Group plc, and provides accident management
and motor claims solutions to the fleet and insurance markets. Our
‘Accident Management by Design' vision aims to create a
service that goes far beyond traditional fleet offerings, providing
a premium service without a premium price.
Companies with fleets of any size or insurance programme can opt for any of Total's accident management services to enhance existing in-house operations, or to outsource all of their accident management requirements to Total. These include:
- SME's
- Employee Car Ownership (ECO) Schemes
- Large Fleets
- Self Insured Fleets
- Contract Hire, Leasing and Fleet Management companies
- Insurance Companies
Tailored to Suit
Our core products are bespoke: individually designed to meet the
diverse needs of the company car, van and truck sectors and
specialist vehicles including scooters and motorbikes.
From an SME with two vehicles, to a contract hire company with tens
of thousands of vehicles, Total can offer a product, or mix of
products to suit individual fleet profiles and insurance
cover.
It's not just our products that are tailored: our pricing
structures are flexible too, so we can reduce overall accident
management costs, whilst providing first class customer care.
The underlying theme of Total's work with all fleets is to:
- Increase claims efficiency
- Reduce costs
- Improve cash flow
- Minimise downtime
Cutting Edge Innovation
Total and its parent company Helphire Group plc, are at the
forefront of introducing innovation into all aspects of accident
management, from the initial distress call from the driver or fleet
manager to the way repair is undertaken, and the IT systems used to
manage and generate reports. Through the following methods Total
can ensure it is the cutting edge provider in the accident
management market:
- Intelligent Repair Allocation
- e-Salvage
- Fraud Screening
- 'Triage' approach to First Notification of Loss
- Real-time contact quality management
State of the Art
e-Point is our web-based claims management and reporting system. It
provides market-leading multi party functionality with real time
access to management information, based on unique, pre-agreed
customer guidelines enabling our clients to track the
up-to-the-minute status of individual incidents on their fleets,
from the time a vehicle is collected after being involved in an
accident at all points to getting it back on the road.
To find out more, go to www.totalaccman.co.uk